John Lodder: How to develop an inspiring strategy for Metro with Appreciative Inquiry?
In two previous columns I gave a short overview of the basic ideas of Appreciative Inquiry (AI) and promised to give an example how this works in praxis. Metro Cash & Carry is the first company, as far as I know, that used an AI approach in Croatia.
Metro Cash & Carry is part of the Metro group (Germany),10 years in Croatia and became the largest wholesaler in Croatia with approximately 1200 employees and six locations throughout the country.
How did it begin?
