JOHN LODDER: Middle Managers - their Value, Importance and Influence
Managers, both top- and middle- managers, have difficult positions in which they receive a lot of criticism from their employees.
Top managers are often too far away from the people so employees’ critics are for them in general rather abstract. This is different for middle managers. On a daily basis they are in contact with their employees and they have to deal with the everyday operational problems of the people while at the same time they feel the heavy responsibility to achieve the goals for their department.
